Thank you for trying to believe in us,

There are several rules that I will convey and adhere to before processing your plant order,
1. You should study the policies in your country before deciding to order imported plants.
2. After we process your plants and before we send your order, the buyer is required to check all documents or paper that we send to comply with policies when exporting plants such as:
A. Packing list
B. Plant invoice
C. Phytosanitary
D. Green and yellow labels
E. Import permit documents
(every country has different rules)
3. Once we have sent the plants, we are not responsible for guaranteeing the plants (absolutely), meaning you must be careful with the two rules above.

If the three rules above are met, we will process your order immediately.

The above rules do not affect the country (United States)
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Why is this rule implemented?

Many very complex plant factors and problems occur, such as:
1. The buyer does not know the plant import rules so that if there is a disruption during transit or custom clearance is stopped and detained,
2. Buyers often cannot be contacted when their obligation is to pay the $25 DHL bill upon arrival in the Destination Country
3. When arriving at the plant quarantine place, the buyer cannot be contacted to ask several questions (happens often)
4. If human error occurs in the custom clearance section, it sometimes removes important documents that have been included in the package such as (phytosanitary, packing list and invoice) so that it requires communication from the buyer to send the existing soft files,

of the many problems that exist, there are many complications in sending plants between countries so that cooperation is needed between the seller and the buyer, and if there is discommunication from the buyer then the plant package cannot pass and ends up dying during delivery and in the end the seller is responsible for all the mistakes, so The prices of the plants we sell are very affordable, so please understand. 🔥🔥

Once again for the country (United States) until this notification can be seen it will not be affected by the above policy,
which means we can provide a full plant guarantee if the plant dies when it arrives at its destination.
because we have special cargo planes so we can guarantee faster, safer arrival at our destination.

And this the following is the process before being sent to the buyer from start to finish

Before that, here are reviews left by buyers regarding our existence: 
Our youtube channel

Thank You
Yume Garden Indonesia